Aspects of approaches towards digital governance transformations in foreign countries and Russia

Annotation

The study analyzes the digitalization of public services in various countries, including the United States, the European Union, Russia, China and developing countries such as Indonesia, Nigeria and Bolivia. The aim of the work is to identify the features of the approaches underlying the digital transformation of public administration both at the national level and at the level of urban management. The research is based on reports from international organizations exploring digital transformation of public administration, applied research on the implementation of the digital state strategy and e-government tools in specific countries and regions. The analysis identifies achievements and obstacles in the implementation of information and communication technologies (ICT), as well as the impact of these initiatives on the interaction between the state and citizens. The article identifies such common strategic agendas and problems as the access of citizens and organizations to open data; the ability to adapt and provide opportunities for constructive involvement of citizens in the decision-making process; maintaining citizens' trust in digital public services; overcoming digital inequality. The results of the regional and country analysis indicate the need to prioritize adaptability and transparency of the digitalization of the state, as well as thoughtful and effective inclusion of citizens in these processes. A logical conclusion highlights the need to expand digitalization strategies by taking into account local conditions and needs, and international cooperation in addressing sustainable development challenges.

Keywords

• digitalization
• digital state
• e-Government
• public services
• Smart City
• ioT
• blockchain
• big Data
• strategy
• institutions
• citizens
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Acknowledgments

the research was carried out at the expense of a grant from the Russian Science Foundation (project no. 22-78-10049 “The state and the citizen in the new digital reality”)

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